Privacy Policy
Your privacy matters to us - here's how we protect your data
Information We Collect
At Braioniq, we collect information that helps us provide better mobile game testing services. This includes personal details you provide when creating an account, such as your name, email address, and contact information. We also gather technical data about how you interact with our platform.
We never collect more information than necessary to deliver our services effectively. Your data collection preferences can be adjusted at any time through your account settings.
How We Use Your Information
Your information serves specific purposes that directly benefit your experience with Braioniq. We use your data to personalize testing recommendations, match you with relevant game testing opportunities, and improve our platform's functionality based on user feedback and behavior patterns.
We analyze testing data to help game developers understand user behavior and preferences. This analysis is always conducted in aggregate form, meaning individual users cannot be identified from the insights we provide to our clients.
Data Sharing and Third Parties
We maintain strict policies regarding data sharing. Braioniq never sells your personal information to third parties. We only share data with trusted partners who help us operate our platform, and only when necessary to provide our services.
Game developers who use our testing services receive anonymized feedback and analytics. They cannot access your personal contact information or identify you individually unless you explicitly choose to communicate with them directly through our platform.
We require all third-party partners to maintain the same high standards of data protection that we uphold. Any data sharing is governed by strict contractual agreements.
Your Rights and Control
You have comprehensive control over your personal data. You can access, modify, or delete your information at any time through your account dashboard. If you need assistance with data management, our support team is available to help with any requests.
To exercise any of these rights, simply contact us using the information provided below. We typically respond to data requests within 5 business days and complete most requests within 30 days.
Data Security and Protection
Protecting your data is our top priority. We implement multiple layers of security including encryption for data transmission and storage, regular security audits, and restricted access controls. Our servers are hosted in secure facilities with 24/7 monitoring.
We regularly update our security measures to address emerging threats and maintain compliance with international data protection standards. All Braioniq team members undergo security training and are bound by strict confidentiality agreements.
In the unlikely event of a security incident, we will notify affected users within 72 hours and provide clear information about what happened and what steps we're taking to resolve the issue.
Data Retention and Deletion
We retain your personal data only as long as necessary to provide our services or as required by law. Active account data is maintained while your account remains open. After account deletion, most personal information is removed within 90 days.
Some information may be retained longer for legitimate business purposes, such as anonymized analytics data that helps improve our platform. This retained data cannot be used to identify individual users and is periodically reviewed for continued necessity.
International Data Transfers
As an Italian company, Braioniq operates primarily within the European Union under GDPR protections. When we work with international partners or clients, we ensure appropriate safeguards are in place to protect your data according to EU standards.
Any data transfers outside the EU are conducted using approved mechanisms such as standard contractual clauses or adequacy decisions. We maintain the same level of protection regardless of where your data is processed.
Cookies and Tracking
Our platform uses cookies to enhance your experience and provide essential functionality. Essential cookies are necessary for the platform to work properly, while optional cookies help us understand usage patterns and improve our services.
You can control cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies may affect some platform features, but core functionality will remain available.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. Significant changes will be communicated to users via email and prominently displayed on our platform before taking effect.
We encourage you to review this policy periodically to stay informed about how we protect your privacy. The effective date at the bottom of this policy indicates when the most recent changes were made.